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Student Success Manager - Remote

Posted 2 weeks ago
Customer Service
Full Time
Worldwide
$1300 gross per month

Overview

TripleTen is a service that empowers individuals, regardless of their prior experience, to embark on the exciting and challenging journey of mastering tech professions. Our bootcamps focus on training students in software engineering, data science, business intelligence analytics, and QA engineering in a feasible and accessible way, ultimately leading them to thrive in a new career.

In Short

  • Provide support to students in our programs.
  • Interact with online students and staff.
  • Ensure a pleasant study environment.
  • Check in with students via text messages.
  • Conduct onboarding and assistance calls.
  • Help students develop effective learning strategies.
  • Monitor students’ progress using dashboards.
  • Participate in events like onboarding sessions and graduations.
  • Work fixed hours supporting American-based students.
  • Fluent in English is required.

Requirements

  • Ability to collaborate during specified hours.
  • Fluency in English.
  • Fast learner and adaptable.
  • Attention to detail with numbers and analytics.
  • Passion for helping and caring about people.
  • Thrives in a fast-changing environment.
  • Must have a capable laptop and reliable internet connection.

Benefits

  • $1300 gross per month; non-negotiable.
  • Full-time remote contract-based collaboration.
  • Comfortable digital office with modern tools.
  • Diverse and tight-knit team across various regions.
TripleTen logo

TripleTen

TripleTen is an innovative educational service dedicated to empowering individuals to master IT professions such as software engineering, data science, business intelligence analytics, and QA engineering, regardless of their prior experience. With a mission to provide every student the opportunity to succeed in the tech industry, TripleTen is producing highly sought-after tech professionals in the competitive US EdTech market. The company focuses on enhancing learning experiences through platform improvements and service development, aiming for global expansion while fostering a diverse and collaborative team environment.

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