Success Manager - Remote

Overview

As a Success Manager at TripleTen, you will support students throughout their learning journey, ensuring a positive and enriching experience.

In Short

• Welcome and onboard new students.
• Create a tight-knit student community.
• Conduct 1-to-1 wellbeing checks.
• Maintain a comprehensive student database.
• Collaborate with tutors and instructors.
• Reach out to unresponsive students.
• Work remotely with minimal micromanagement.
• Join a diverse, global team.
• Utilize digital tools for collaboration.
• Influence student success rates.

Requirements

• At least 1 year of experience in customer-facing roles.
• Proficient in English and Spanish.
• Strong sense of ownership and responsibility.
• Ability to manage up to 150 clients.
• Excellent communication skills.
• Self-starter with time management skills.
• Solution-oriented with user empathy.
• Strong organizational and analytical skills.

Benefits

• Fixed compensation of $700 per month.
• Fully remote work environment.
• Dynamic and diverse team.
• Modern workspace with digital tools.
• Impactful work influencing student success.
• Equal opportunity employer.