Strategic Account Manager – Payroll & HR Solutions - Remote

Overview

Toku is the leading provider of compliance infrastructure for crypto companies, enabling them to pay employees in tokens and stablecoins while staying compliant with state, federal, and international tax laws. As a strategic account manager, you will drive process improvement and enhance the client experience by ensuring smooth payroll and HR onboarding.

In Short

• Guide clients through HRIS and payroll setup.
• Support employees and contractors through onboarding.
• Identify and implement process improvements.
• Collaborate with sales, legal, finance, and token operations.
• Ensure accurate and timely payroll processing.
• Advise on global payroll regulations and compliance.
• Build strong client relationships and provide ongoing support.
• Conduct regular check-ins with clients.
• Work in a fast-paced startup environment.
• Influence the future of global payroll in the crypto space.

Requirements

• 5+ years in customer success, HR, payroll, or compliance.
• Strong understanding of HRIS platforms and payroll processing.
• Proven ability to drive process improvements.
• Excellent project management and communication skills.
• Comfortable working in the crypto and Web3 ecosystem.
• Experience with multi-country payroll is a plus.

Benefits

• Competitive compensation and crypto-native benefits.
• Career advancement opportunities.
• Work in an innovative, high-growth startup.