Strategic Account Manager - Remote

Overview

The Strategic Account Manager at ZeroFox will develop long-term relationships with clients in the United States Federal government, overseeing a portfolio of customers and driving business growth.

In Short

• Responsible for renewals and upsales of ZeroFox solutions.
• Develop trusting relationships with clients.
• Coordinate resolution of client issues.
• Understand account needs thoroughly.
• Anticipate changes and improvements in accounts.
• Manage communications between clients and internal teams.
• Strategically plan to improve client results.
• Collaborate with sales to maximize profit.
• Present reports on account progress and initiatives.
• Analyze customer data for relationship management.

Requirements

• Experience in account management or sales.
• Strong communication skills.
• Ability to develop client relationships.
• Proficiency in data analysis.
• Experience in upselling and cross-selling.
• Ability to work collaboratively in a team.
• Strong problem-solving skills.
• Willingness to travel up to 20-30% of the time.

Benefits

• Opportunity to work with a leading company in cybersecurity.
• Collaborative work environment.
• Professional growth and development opportunities.
• Competitive salary and benefits package.