Account Manager - Remote

Overview

As an Account Manager, you will be responsible for managing a portfolio of enterprise-level accounts, ensuring long-term customer success, retention, and growth.

In Short

• Manage a portfolio of enterprise accounts.
• Build and maintain strong client relationships.
• Proactively engage customers to understand their business objectives.
• Become a subject matter expert on the Associations Vertical’s solutions.
• Collaborate with cross-functional teams to resolve challenges.
• Identify and drive revenue growth opportunities.
• Analyze customer health metrics and develop scorecards.
• Lead customer meetings and presentations.
• Advocate for customers internally.
• Represent the company at client meetings and industry events.

Requirements

• 3-5 years of Account Management experience in a SaaS environment.
• 3-5 years of hands-on experience with Salesforce.
• Strong ability to manage enterprise-level customer relationships.
• Passionate about customer success.
• Exceptional communication and presentation skills.
• Strong analytical and problem-solving skills.
• Ability to work independently in a fast-paced environment.

Benefits

• Eligible for a $1,000 employee referral bonus.
• Discretionary bonuses.
• Long term incentives.
• Flexible paid vacation/personal time policy.
• 6 weeks paid parental leave.