Payments Pricing & Operations Manager - Remote

Overview

The Payments Pricing & Operations Manager at Toast will play a crucial role in the financial success of the company by developing competitive pricing strategies for clients while managing a team focused on payments operations.

In Short

• Lead a team of analysts in payments pricing analyses and project management.
• Collaborate with Sales and Customer Success teams on customer negotiations.
• Deliver exceptional payments experiences through effective communication.
• Become a subject matter expert in Toast’s payment solutions.
• Continuously improve processes for efficiency and accuracy.
• Analyze customer data to identify trends and inform future strategies.
• Act as an escalation point for various teams as needed.

Requirements

• Bachelor’s Degree and/or 6+ years in the Payments industry.
• Strong communication skills for customer interactions.
• Deep financial and analytical capabilities.
• Operational mindset with a focus on metrics.
• Experience managing a team and conducting performance reviews.

Benefits

• Competitive compensation and benefits package.
• Opportunities for professional development.
• Flexible work arrangements to meet individual needs.
• Inclusive work culture emphasizing diversity and equity.