Database Support Engineer - EMEA - Remote

Overview

TigerData is hiring a Database Support Engineer for our growing global team! The right candidates will be comfortable providing deep technical support and interacting with customers daily. You should have deep experience with relational databases (PostgreSQL is a strong plus!) and must be able to gain a detailed understanding of TimescaleDB quickly.

In Short

• Work with customers on TimescaleDB administration and optimization.
• Manage support cases from beginning to end.
• Develop and maintain customer relationships.
• Be curious and willing to improve products and processes.
• Bachelor’s degree in computer science or equivalent experience.
• Experience with relational databases, especially PostgreSQL.
• Technical support experience with external customers.
• Strong communication skills.
• Familiarity with cloud computing concepts.
• Curiosity and willingness to learn.

Requirements

• Bachelor’s degree in computer science, information systems, or equivalent experience.
• Relational DB experience: administration, data modeling, query optimization.
• Experience with PostgreSQL is a strong plus.
• Technical support experience with external customers.
• Strong aptitude to understand and learn new software products.
• Strong communication skills and patience in troubleshooting.

Benefits

• Flexible PTO and comprehensive family leave.
• Fridays off in August.
• Fully remote opportunities globally.
• Stock options for long-term growth.
• Monthly WiFi stipend.
• Professional development and educational resources.
• Premium insurance options for US-based employees.