Database Support Engineer - Remote

Overview

The Database Support Engineer at TigerData will provide deep technical support and interact with customers daily, focusing on relational databases with an emphasis on PostgreSQL and TimescaleDB.

In Short

• Work with customers on database administration and optimization.
• Manage support cases from start to finish.
• Build strong relationships with customers.
• Continuously improve products and processes.
• 100% remote position with a focus on the US East Coast.
• Full-time role with a Monday to Friday schedule.
• Requires a Bachelor’s degree or equivalent experience.
• Experience with relational databases is essential.
• Strong communication skills are necessary.
• Curiosity and willingness to learn are key traits.

Requirements

• Bachelor’s degree in computer science or equivalent experience.
• Experience with relational databases at scale.
• Familiarity with PostgreSQL is a strong plus.
• Technical support experience with external customers.
• Aptitude for learning new software products.
• Strong communication skills.

Benefits

• Flexible PTO and family leave.
• Fridays off in August.
• Fully remote opportunities globally.
• Stock options for long-term growth.
• Monthly WiFi stipend.
• Professional development resources.
• Premium insurance options for US-based employees.