Remote Otter LogoRemoteOtter

Database Engineer - Client Support - Remote

Posted 3 weeks ago
All others
Full Time
Mexico

Overview

Jalasoft is on the lookout for a dedicated Database Engineer who is focused on providing exceptional client support. In this role, you will engage directly with clients to understand their database needs and challenges, ensuring that our database solutions align with their business objectives. Your expertise will contribute to optimizing client database performance, troubleshooting issues, and providing tailored solutions to improve their experience and satisfaction.

In Short

  • Engage directly with clients to understand their database needs.
  • Provide exceptional client support.
  • Optimize client database performance.
  • Troubleshoot database issues.
  • Deliver tailored database solutions.
  • Ensure solutions align with business objectives.
  • Improve client experience and satisfaction.
  • Work collaboratively with the team.
  • Stay updated on database technologies.
  • Document client interactions and solutions.

Requirements

  • Experience in database engineering.
  • Strong problem-solving skills.
  • Excellent communication skills.
  • Ability to work with clients directly.
  • Knowledge of database optimization techniques.
  • Experience with troubleshooting database issues.
  • Familiarity with various database technologies.
  • Ability to document processes and solutions.
  • Team player with a client-focused mindset.
  • Willingness to stay current with industry trends.

Benefits

  • Competitive salary.
  • Opportunities for professional development.
  • Supportive work environment.
  • Flexible working hours.
  • Health and wellness benefits.
  • Access to the latest database technologies.
  • Collaborative team culture.
  • Work on diverse projects.
  • Potential for career advancement.
  • Employee recognition programs.
Jalasoft logo

Jalasoft

Jalasoft is a world-class technology company dedicated to providing top-notch software solutions while fostering the growth of the Software Industry in Latin America (LATAM). With a team of over 1000 engineers, Jalasoft is a pioneer in the region, offering innovative training programs that have educated more than 1500 engineers. The company is committed to developing intellectual property and creating a collaborative environment that encourages learning and professional development.

Share This Job!

Save This Job!

Similar Jobs:

Timescale

Database Support Engineer - Remote

Timescale

31 weeks ago

Join Timescale as a Database Support Engineer, providing technical support and building customer relationships in a remote-first environment.

Costa Rica, Brazil, India
Full-time
Customer Service
BigID logo

Staff Client Support Engineer - Remote

BigID

5 weeks ago

Join BigID as a Staff Client Support Engineer to provide high-quality support and collaborate with teams to resolve technical issues.

Argentina
Full-time
Customer Service
BigID logo

Staff Client Support Engineer - Remote

BigID

6 weeks ago

Join BigID as a Staff Client Support Engineer to provide high-quality support and collaborate with teams to resolve technical issues.

USA
Full-time
Customer Service
$120,000 - $145,000/year
Altruistiq logo

Data Support Engineer - Remote

Altruistiq

8 weeks ago

Join Altruistiq as a Data Support Engineer to help solve customer issues and contribute to sustainability efforts.

Worldwide
Full-time
Software Development
Altruistiq logo

Data Support Engineer - Remote

Altruistiq

8 weeks ago

Join Altruistiq as a Data Support Engineer to help solve customer issues and contribute to sustainability efforts.

Costa Rica
Full-time
Software Development