Senior UX Researcher - Remote

Overview

Tide is seeking an exceptional UX Researcher to join our team in the Partner Credit Services speedboat. This role involves leading end-to-end research projects within the credit market to enhance user experience and drive business growth.

In Short

• Lead end-to-end research projects in the credit market.
• Deliver high-quality studies to enhance user experience.
• Support product stakeholders and design teams.
• Conduct both qualitative and quantitative research.
• Analyze data and provide actionable insights.
• Collaborate with diverse teams and stakeholders.
• Manage external agencies for participant recruitment.
• Define standards and best practices in user research.
• Present findings to the wider business.
• Promote human-centered design principles.

Requirements

• 4+ years of experience with diverse research methods.
• Strong skills in designing experiments and research questions.
• Experience in retail banking or financial services is advantageous.
• Skilled at analyzing qualitative and quantitative data.
• Effective at managing stakeholders and aligning research to objectives.
• Strong communication and collaboration skills.
• Background in Sociology, Psychology, or similar fields is a plus.
• Passion for self-improvement and engagement with the research community.
• Comfortable navigating ambiguity and setting clear direction.
• Expertise in facilitating collaboration and guiding non-experts.

Benefits

• Flexible workplace model supporting remote work.
• Opportunities for professional growth and development.
• Inclusive and diverse work environment.
• Access to a variety of resources and tools for research.
• Engagement with a passionate team focused on innovation.