We are looking for a highly qualified Senior UX Researcher to join our team. The ideal candidate will have extensive experience in service design and digital product development, with a strong knowledge of financial markets. They will be responsible for conducting in-depth research that will inform the design and development of innovative solutions for our clients.

In Short

Conduct qualitative and quantitative research to understand user needs and behaviors.
Plan and execute usability studies, interviews, A/B testing, and other design research methods.
Collaborate with design, product, and development teams to integrate research findings into the design process.
Analyze research data and present results clearly to stakeholders.
Develop and update personas, user journeys, and other research artifacts.
Stay updated with market trends and best practices in UX research.

Requirements

Bachelor's degree in Design, Psychology, Anthropology, Market Research, or related field.
Minimum of 5 years of experience in UX Research focusing on service design and digital products.
Proven experience in financial markets and understanding user needs in this sector.
Solid knowledge of design research methods and techniques, including qualitative and quantitative research.
Exceptional communication skills, both written and verbal.
Ability to work collaboratively in a dynamic and agile environment.

Benefits

Health and dental insurance extensible to dependents.
Flexible meal allowance/reimbursement.
Life insurance.
Home-office assistance.
Access to a corporate university with over 20,000 courses available for personal and professional development.
Language academy for employees.
Unique benefits such as a pet health plan and BYOD program.

Translated from Portuguese