Business Development Specialist - French Speaker - Remote

Overview

The Business Development Specialist will play a crucial role in engaging with prospective SME members, converting leads into active users of the Tide platform, and ensuring a smooth onboarding experience.

In Short

• Drive market expansion by engaging with prospective SME members.
• Convert leads into active members through proactive support.
• Build strong relationships to understand business needs.
• Ensure compliance and assist members with application issues.
• Maximize upselling opportunities aligned with member needs.
• Provide valuable insights to improve onboarding processes.

Requirements

• Native-level proficiency in spoken and written French.
• Experience in telesales, business development, or customer service.
• Target-driven and commercially focused.
• Proactive self-starter in a fast-paced environment.
• Strong problem-solving skills with attention to detail.
• Knowledge of compliance, KYC, AML, and financial regulations is a plus.
• Experience using CRM tools like Zendesk is a bonus.

Benefits

• Competitive salary.
• Health insurance for self and family.
• Term and life insurance.
• OPD benefits.
• Mental wellbeing support.
• Learning and development budget.
• Work from home setup allowance.
• Casual and sick leave.
• Paid days off for volunteering.