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Platform Services Manager - Patching - Remote

Posted 8 weeks ago
DevOps / Sysadmin
Full Time
Worldwide

Overview

This position offers you the opportunity to join our rapidly growing organization. We're looking for a customer- and team-oriented leader in supporting the Thrive Patching team.

In Short

  • Lead a group of highly motivated Engineers.
  • High-level understanding of OS and 3rd-party patching.
  • Create and present monthly/weekly reports and KPIs.
  • Work with complex customer requirements to support their unique business needs.
  • Hold reviews with team members and weekly team meetings.
  • Provide weekly feedback on team performance.
  • Provide upgrade support and upgrade path.
  • Work with Management on platform utilization.
  • Develop and update the Disaster Recovery plan for assigned Platforms.
  • Performance reporting through data analysis.

Requirements

  • Bachelor's Degree in Information Technology or related discipline preferred.
  • 5-10 years of Enterprise patching experience.
  • 3-5 years of Kaseya experience and Kaseya Certification.
  • 3-5 years of Management in an MSP environment.
  • Technical subject matter expert on MSP products.
  • Strong written and verbal communication skills.
  • Attention to detail and focus on adherence to SOPs.

Benefits

  • Opportunity to develop valuable skills.
  • Guidance, training, and experience to build a lucrative career.
  • Work in a
Thrive logo

Thrive

Thrive is an innovative technology solutions provider based in the US, specializing in Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. The company prides itself on its unique corporate culture, engineering talent, and customer-centric approach, which sets it apart in the industry. Thrive is dedicated to fostering a work environment that encourages personal and professional growth, where employees are motivated to develop valuable skills and pursue fulfilling careers. The company seeks ambitious individuals who thrive in a dynamic, collaborative setting and are eager to contribute to delivering top-notch IT support to a diverse range of clients.

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