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Knowledgebase Specialist Intern - Remote

Posted Yesterday
Writing
Internship
USA

Overview

The Knowledgebase Specialist Intern will enhance Ensora’s customer‑facing Knowledge Hub by improving content quality, usability, and overall customer experience.

In Short

  • 10-week, full-time internship
  • Hands-on exposure to technical documentation
  • Collaboration with the Customer Education team
  • Update and improve knowledge base articles
  • Support content quality efforts
  • Assist with AI-enabled content indexing
  • Follow established documentation standards
  • Track and organize updates and improvements
  • Participate in team meetings
  • Open to juniors and seniors in college

Requirements

  • Pursuing a Bachelor’s degree in Technical Writing, Communications, or related field
  • Strong attention to detail
  • Interest in user-friendly communication
  • Comfort with documentation tools
  • Curiosity about AI in documentation
  • Ability to complete detail-oriented tasks accurately
  • Strong collaboration skills
  • Open to feedback and learning
  • No prior professional experience required

Benefits

  • Opportunity to work in a diverse and inclusive environment
  • Confidential handling of applicant information
  • Exposure to healthcare technology
  • Potential for professional growth
  • Collaboration with a dedicated team

T.B.T

Therapy Brands Thrive

Therapy Brands Thrive is a leading healthcare technology partner specializing in mental, behavioral, and rehabilitative therapy solutions. The company offers purpose-built, all-in-one practice management, data, and billing solutions that drive exceptional critical and financial outcomes for therapy practices. Thousands of therapy providers trust Therapy Brands to simplify their operations, improve revenue, and allow them to focus on patient care. Committed to diversity, equity, inclusion, and belonging, Therapy Brands fosters an inclusive culture and champions non-discriminatory practices throughout the employee and customer lifecycle.

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