Manager, Revenue Cycle - Remote

Overview

Ensora Health is seeking a Manager for Revenue Cycle to lead a team of RCM Leads and Account Managers, ensuring efficient performance and revenue attainment in the mental and behavioral health sector.

In Short

• Manage a team of RCM Leads and/or Account Managers.
• Stay updated on legislative and payer changes.
• Prepare regular reports on KPIs and RCM metrics.
• Investigate and resolve customer claims issues.
• Develop training programs for RCM activities.
• Conduct audits and monitor team performance.
• Collaborate with various departments for RCM priorities.
• Assist in developing policies for RCM programs.
• Manage interactions with outsourced vendor staff.
• Lead RCM customer escalations and develop remediation plans.

Requirements

• Bachelor's degree in a relevant field preferred.
• 4+ years of medical billing or revenue cycle management experience.
• 4+ years of customer service/account management experience.
• 2+ years of managerial experience preferred.
• Exceptional verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Intermediate skills in Google Suite/Microsoft Office.
• Strong analytical skills for data-driven decisions.
• Ability to prioritize tasks effectively.
• Experience in project management preferred.

Benefits

• Inclusive and diverse workplace culture.
• Opportunities for professional growth.
• Supportive team environment.
• Confidentiality and EEO guidelines adherence.
• Encouragement for unique strengths and talents.