Revenue Cycle Success Manager - Remote

Overview

HHAeXchange is the leading technology platform for home and community-based care, seeking a Revenue Cycle Success Manager to drive customer success and optimize revenue cycle processes in a remote role.

In Short

• Serve as the primary liaison between customers and internal teams.
• Demonstrate the value of RCM services and solve challenges.
• Analyze customer performance metrics and suggest improvements.
• Address customer inquiries and coordinate issue resolution.
• Collaborate with billing, operations, and product teams.
• Recommend process enhancements for workflows.
• Provide regular performance reports to customers.
• Drive customer satisfaction and retention.

Requirements

• 5+ years in Revenue Cycle Management.
• Experience in customer engagement and relationship management.
• Strong knowledge of Microsoft Office.
• Effective problem-solving skills.
• Detail-oriented with excellent communication skills.
• Ability to collaborate across teams.
• Initiative-taker with a strong work ethic.

Benefits

• Opportunity to make a significant impact.
• Fast-paced work environment.
• Remote work flexibility.
• Collaborative team culture.