Senior Manager, Revenue Cycle Management - Remote

Overview

The Senior Manager of Revenue Cycle Management is responsible for overseeing the RCM process and functions, ensuring compliance and efficiency across departments while improving staff performance and accountability.

In Short

• Oversee RCM staff and processes.
• Identify and resolve root cause issues.
• Enhance staff performance through evaluations and coaching.
• Facilitate cross-departmental initiatives.
• Ensure compliance with standards.
• Develop and maintain Standard Operating Procedures.
• Standardize processes across branches.
• Resolve customer complaints effectively.
• Implement quality improvement programs.
• Maintain patient confidentiality and compliance with HIPAA.

Requirements

• Associate degree required; Bachelor’s preferred.
• 3 years of customer service management experience.
• 2 years of experience in HME, Pharmacy, or medical supplies management.

Benefits

• Comprehensive training and onboarding.
• Opportunities for professional development.
• Supportive work environment.
• Flexible working conditions.