Knowledge Specialist - Remote

Overview

Owner is the all-in-one platform that restaurants use to succeed online, helping them build their website, drive online orders, and manage customer relationships.

In Short

• Remote-first global company with a focus on helping local service-based businesses.
• Looking for a passionate Revenue Enablement professional.
• Role involves designing and delivering science-based curriculum and learning experiences.
• Collaboration with Enablement team and Customer Success Leadership is key.
• Drive knowledge content and systems aligned to proficiency matrix.
• Apply technical writing and user experience best practices.
• Optimize knowledge systems in Salesforce and internal knowledge base.
• Train and maintain AI-driven automated knowledge integration.
• Oversee monthly and quarterly content audits and updates.

Requirements

• 2+ years experience managing knowledge content.
• Full English fluency (C1-C2).
• Expertise in technical writing in English.
• Experience with Salesforce hosted help centers.
• Innovation-minded and flexible.
• Detail-oriented and organized.

Benefits

• Estimated salary range of $38k - 40k USD.
• Comprehensive health coverage.
• Unlimited PTO.
• Work from anywhere (100% remote).
• Extra fun perks.