Knowledge Management Specialist - Remote

Overview

The Knowledge Management Specialist is responsible for creating, maintaining, and optimizing the company’s knowledge base systems, ensuring information is accurate and accessible while implementing best practices for knowledge transfer.

In Short

• Develop engaging and user-friendly content.
• Update existing website content for accuracy.
• Manage migration of updated technical literature.
• Edit and proofread content before publication.
• Collaborate with cross-functional teams for insights.
• Stay current with industry trends in content design.

Requirements

• Strong written and verbal communication skills.
• Efficient information organization and retrieval.
• Ability to develop training materials.
• Proficient in creating user-focused instructional materials.
• Strong attention to design and brand standards.
• Manage multiple projects with accuracy.
• Proficiency in CRM systems and Microsoft Office.
• Self-motivated with a proactive approach.

Benefits

• Robust health plans.
• 401(k) program with company contribution.
• Product discounts.
• Flexible time off benefits.
• Inclusive fertility/adoption benefits.