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Founder’s Associate – Operations & Automation - Remote

Posted 43 weeks ago
Project Management
Full Time
Worldwide

Overview

The Founder’s Associate – Operations & Automation role at THE/STUDIO involves partnering closely with the CEO & Founder to execute operational priorities and enhance customer experience through automation and process optimization.

In Short

  • Work directly with the CEO & Founder on strategic and operational priorities.
  • Monitor and improve end-to-end operational processes across teams.
  • Dive deep into Customer Experience interactions and recommend improvements.
  • Build and maintain no-code/low-code automations to reduce manual work.
  • Partner with Data Analysts to monitor key metrics and identify bottlenecks.
  • Develop SOPs and implement scalable systems.
  • Drive cross-team alignment and ownership of special projects.
  • Bring a scrappy, test-and-iterate approach to solving operational problems.
  • Experience in operations, ecommerce, or similar roles is required.
  • Fast-paced, evolving environment with room for growth.

Requirements

  • 2–6 years of experience in operations or similar roles.
  • Experience in ecommerce or digital product environments.
  • Resourceful and adaptable in fast-paced environments.
  • Analytical and comfortable working with data.
  • Ability to learn quickly and solve problems.
  • Strong internal drive and sense of purpose.
  • Excellent communication skills for a remote team.
  • Customer-centric mindset.
  • Results-driven focus on achieving measurable goals.
  • Bonus points for experience in remote startup environments.

Benefits

  • Influence strategic decisions and build impactful systems.
  • Fast-learning, high-impact role with growth potential.
  • Work in a diverse and inclusive environment.
  • Opportunity to collaborate with a global team.
  • Flexible working conditions from anywhere in the world.
THE-STUDIO logo

THE-STUDIO

The/Studio is a global company headquartered in Los Angeles, California, dedicated to empowering individuals to unleash their creativity through the production of custom products. With a commitment to delivering top-quality, customized solutions, The/Studio leverages exceptional team collaboration and AI-integrated systems to provide a seamless experience for customers. The company operates on a fully remote working model, attracting talent from around the world, and focuses on alleviating manufacturing burdens so that customers can concentrate on their passions. The/Studio values diversity and inclusivity, fostering a workplace free from discrimination and dedicated to equal opportunities for all.

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