Candidate Experience Analyst - Remote

Overview

The proactive and candidate-obsessed Candidate Experience Analyst will contribute to our Talent Acquisition Enablement function, helping build and scale best-in-class candidate experiences across TKWW’s hiring pipelines.

In Short

• Support the implementation and continuous improvement of the Candidate Experience strategy across all hiring tracks.
• Ensure operational excellence by proactively identifying bottlenecks and proposing scalable process improvements.
• Monitor candidate satisfaction metrics and pipeline health, turning insights into clear reporting and action.
• Build and maintain candidate communication templates to ensure clarity, warmth, and consistency throughout the journey.
• Manage high-volume candidate interactions — coordinating interviews through Greenhouse, sharing assessments, collecting feedback.

Requirements

• 1+ years of experience in recruiting coordination, candidate experience, recruitment operations, or similar.
• A strong sense of ownership, with the ability to build and optimize processes.
• Experience with ATS platforms (ideally Greenhouse) is a plus.
• Excellent written communication skills and high attention to detail in candidate-facing interactions.
• A data-driven mindset, comfortable tracking SLAs, funnel health, and feedback loops.
• A genuine passion for delivering memorable candidate moments while balancing efficiency and structure.
• Advanced / fluent English.

Benefits

• Flexible vacation and generous parental leave.
• Support for mental wellbeing and physical health.
• Engaging perks and discounts.
• Opportunities for growth, development, and happiness.
• Hybrid work approach promoting collaboration and connection.