Senior Account Manager - National Deposits Group - Remote

Overview

The Senior Account Manager - National Deposits Group serves as the primary contact for assigned customers, focusing on client satisfaction and retention, while managing account functions.

In Short

• Supports sub-account opening and account management.
• Ensures critical steps are completed by other areas of the bank.
• Enhances customer experience and deal team execution.
• Identifies and resolves complex problems.
• Provides leadership for less experienced team members.
• Maintains in-depth knowledge of customer needs and compliance.
• Communicates risks and drives solutions to enhance customer experience.
• Develops positive relationships with business partners and customers.
• Monitors team performance and productivity.
• Participates in management team activities.

Requirements

• 5+ years of sales experience in the banking industry.
• Experience with commercial customers and deposits.
• High School Diploma or Equivalent.
• Bachelor's Degree preferred.
• Strong understanding of compliance and related products.
• Proficient in Microsoft Office.
• Excellent customer service and communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently on multiple tasks.

Benefits

• Flexible work arrangement options.
• Opportunities for professional growth.
• Positive work culture focused on collaboration.
• Supportive management team.
• Equal Opportunity Employer.