Customer Experience Banker - Remote

Overview

The Customer Experience Banker is responsible for welcoming and establishing relationships with customers while providing exemplary service and educating them on banking technologies.

In Short

• Welcomes and establishes relationships with customers.
• Processes customer transactions accurately and efficiently.
• Educates customers on leveraging technology for transactions.
• Refers customers to other banking areas to deepen relationships.
• Adheres to operational, security, and regulatory policies.
• Maintains knowledge of products, services, and policies.
• Demonstrates acumen in banking and customer service.
• Balances daily transactions and handles cash effectively.
• Works collaboratively with internal teams.
• Participates in a tobacco-free hiring practice.

Requirements

• Proficiency in customer service and banking operations.
• Ability to educate customers on banking technology.
• Strong communication skills.
• Experience in transaction processing and cash handling.
• Knowledge of security and regulatory policies.
• Must be authorized to work in the USA.
• Ability to work full-time.

Benefits

• Health insurance coverage.
• Wellness program.
• Life and disability insurance.
• Retirement savings plan.
• Paid leave programs.
• Paid holidays and PTO.