Customer Experience Banker - Remote

Overview

The Customer Experience Banker role offers a welcoming environment where you help customers achieve their financial goals while being part of an inclusive team.

In Short

• Act as a Financial Concierge for walk-in customers.
• Retain and grow consumer and business customer relationships.
• Process customer transactions accurately and efficiently.
• Provide exemplary customer service.
• Educate customers on banking products and services.
• Identify opportunities to grow customer relationships.
• Adhere to operational and regulatory policies.
• Demonstrate sales and communication acumen.
• Work in a flexible office arrangement.
• Collaborate with colleagues to enhance customer experience.

Requirements

• High School Diploma or GED required.
• Minimum of 1 year of customer service experience.
• Experience in banking or financial services preferred.
• Cash handling skills are a plus.
• Comfort with technology and online banking services.

Benefits

• Full benefits package available.
• Flexible work arrangements.
• Opportunity for professional growth.
• Inclusive team environment.
• Access to innovative banking tools and services.