Customer Experience Banker - Mccord Central - Remote

Overview

This role offers a welcoming and inclusive team environment where you are empowered to help customers achieve their financial goals as a Customer Experience Banker.

In Short

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships.
• Refer customers to other areas of the bank.
• Adhere to operational, security, and regulatory policies.
• Demonstrate sales and customer service acumen.
• Process customer transactions accurately.
• Balance daily transactions.
• Participate in a disciplined sales process.
• Collaborate with colleagues to enhance customer experience.

Requirements

• High School Diploma or GED with 1 year of customer service experience.
• Preferred: 1+ years in banking or retail sales.
• Cash handling skills.
• Comfort with technology and online banking services.

Benefits

• Inclusive team environment.
• Opportunities for professional growth.
• Flexible work arrangements.
• Equal employment opportunities.