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Customer Experience Agent - Remote

Posted 8 weeks ago
Customer Service
Full Time
Mexico
15,000 MXN - 19,750 MXN/month

Overview

Join DoorDash as a Marketplace Live Operations Representative to become an expert in addressing the most pressing needs and concerns of DoorDash’s thousands of partner merchants, customers, and dashers worldwide.

In Short

  • Full-time position
  • Weekly pay (every Friday)
  • Direct contract with DoorDash

Requirements

  • At least 1 year of experience troubleshooting customer issues using email, phone, and chat.
  • Fluent in English with above average technical fluency (typing speed of 40 WPM).
  • Experience in a fast-paced customer service role.
  • Effective written communication skills.
  • Highly motivated and works well in a team environment.

Benefits

  • Paid personal days in addition to legally mandated vacation days.
  • Work-from-home equipment provided.
  • Life insurance.
  • Aguinaldo: 15 days.
  • Savings fund: 10%.
DoorDash Mexico logo

DoorDash Mexico

DoorDash Mexico is a dynamic and rapidly expanding branch of DoorDash, focused on enhancing its accounting operations in Mexico. The company is committed to providing ample development opportunities for its employees, particularly within its fast-growing Accounting team. DoorDash Mexico emphasizes a collaborative work environment, where team members can learn and scale their skills while supporting essential functions such as Accounts Payable. The company values proficiency in English and experience with ERP and procurement systems, aiming to streamline processes and improve vendor relations.

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