Customer Experience Banker Resource - Remote

Overview

The Customer Experience Banker Resource role offers a welcoming and inclusive environment where you can help customers achieve their financial goals while being part of a dynamic branch resource team.

In Short

• Engage in proactive sales and customer service activities.
• Support multiple branches within the Huntington Branch Network.
• Build and grow consumer and business customer relationships.
• Process customer transactions accurately and efficiently.
• Educate customers on bank technology and services.
• Identify opportunities for customer relationship growth.
• Adhere to operational, security, and regulatory policies.
• Demonstrate strong communication and presentation skills.
• Work in a team-oriented environment.
• Must have reliable transportation for branch travel.

Requirements

• High School Diploma or GED required.
• Minimum of 1 year customer service experience.
• Preferred experience in banking or financial services.
• Cash handling skills.
• Comfort with technology and online banking services.
• Ability to work in a fast-paced environment.
• Strong relationship management skills.
• Effective problem-solving abilities.
• Excellent verbal and written communication skills.
• Ability to work collaboratively in a team setting.

Benefits

• Inclusive team environment.
• Opportunity for career growth and development.
• Access to banking products and services.
• Flexible work arrangements for certain positions.
• Supportive company culture focused on looking out for people.