Remote Otter LogoRemoteOtter

Customer Experience Researcher - Remote

Posted 4 weeks ago

Overview

The Research team at DoorDash is looking for a researcher to shape insights and innovation with the Customer Experience & Integrity team, focusing on understanding audience-specific and cross-audience needs.

In Short

  • Contribute to DoorDash's product strategy.
  • Explore complex problem spaces.
  • Implement impactful changes based on research.
  • Share innovative research approaches with peers.
  • Enhance customer experience across all audiences.

Requirements

  • 7+ years of experience in qualitative/quantitative research.
  • Ability to define research questions and execute studies.
  • Proactive collaboration with various functions.
  • Passion for translating findings into recommendations.
  • Advanced degree in a relevant field preferred.

Benefits

  • Comprehensive benefits package including 401(k) with employer match.
  • Paid time off and parental leave.
  • Medical, dental, and vision benefits.
  • Mental health program and wellness benefits.
  • Equity grants opportunities.

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