Customer Experience Researcher - Remote

Overview

The Research team at DoorDash is looking for a researcher to shape insights and innovation with the Customer Experience & Integrity team, focusing on understanding audience-specific and cross-audience needs.

In Short

• Contribute to DoorDash's product strategy.
• Explore complex problem spaces.
• Implement impactful changes based on research.
• Share innovative research approaches with peers.
• Enhance customer experience across all audiences.

Requirements

• 7+ years of experience in qualitative/quantitative research.
• Ability to define research questions and execute studies.
• Proactive collaboration with various functions.
• Passion for translating findings into recommendations.
• Advanced degree in a relevant field preferred.

Benefits

• Comprehensive benefits package including 401(k) with employer match.
• Paid time off and parental leave.
• Medical, dental, and vision benefits.
• Mental health program and wellness benefits.
• Equity grants opportunities.