Consumer Bank Program Manager - Remote

Overview

The CRB Enablement Program Manager will play a critical role in fostering a culture of continuous improvement by working closely with senior leaders, colleagues, and advisory groups.

In Short

• Implement a systematic approach to track improvements and progress.
• Collect and analyze feedback from various departments.
• Develop and maintain dashboards on the status of improvements.
• Research and implement industry best practices.
• Facilitate solution-finding processes for identified areas of improvement.
• Build and maintain strong relationships with key stakeholders.
• Ensure effective communication regarding feedback received.
• Support root cause analysis and action planning.
• Provide regular updates on the progress of improvements.
• Foster a transparent environment for colleague feedback.

Requirements

• Bachelor's degree required.
• 5+ years of experience in a retail environment.
• Proven experience in project management or continuous improvement.
• Strong analytical skills and data analysis experience.
• Excellent communication and interpersonal skills.
• Proficiency in project management tools.
• Strong organizational and time-management skills.
• Ability to think strategically.
• Familiarity with feedback collection tools.

Benefits

• Health insurance coverage.
• Wellness program.
• Life and disability insurance.
• Retirement savings plan.
• Paid leave programs.
• Paid holidays.
• Paid time off (PTO).