Consumer Product Manager - Remote

Overview

Maximus is seeking a Consumer Product Manager to own the post-purchase customer experience in our high-growth, VC-backed telemedicine startup, focusing on optimizing both digital and physical product experiences.

In Short

• Manage post-purchase customer journey and enhance customer experience.
• Ensure intuitive in-app navigation and task completion.
• Oversee new product launches and feature development.
• Drive retention and optimize customer experience.
• Collaborate cross-functionally with marketing and design teams.
• Develop product roadmap and advocate for feature development.

Requirements

• 5+ years of product management experience in e-commerce.
• Strong background in UX and mobile app optimization.
• Data-driven decision-making skills.
• Experience in user research and persona development.
• Basic technical acumen and project management skills.

Benefits

• Premium health insurance plans.
• Full suite of medical, dental, and vision coverage.
• Best-in-class 401K options.
• Flexible vacation and time-off policies.
• Liquidity of options whenever available.
• Extended options exercise window for loyal employees.