Marketing Operations Associate - Remote

Overview

The Marketing Operations Associate is responsible for ensuring core Marketing processes and operational responsibilities are fulfilled, acting as the primary liaison for Marketing issues and process updates.

In Short

• Ensure operational efficiencies and improvements across the Marketing department.
• Provide project management oversight and support.
• Act as a liaison for Legal, Risk, Compliance, and Audit.
• Manage procedures and controls for marketing processes.
• Assist in crisis communication and documentation.
• Support vendor onboarding and management.
• Collaborate with cross-functional teams.
• Monitor customer complaints and feedback.
• Maintain Marketing Operations Sharepoint site.
• Document operational issues and solutions.

Requirements

• Bachelor’s Degree.
• 1+ years of direct marketing and project management experience.
• Experience in financial services or consumer goods marketing preferred.
• Knowledge of database and direct marketing principles.
• Detail-oriented with analytical and financial orientation.
• Strong relationship-building skills.
• Excellent written and oral communication skills.
• Experience managing complex, multi-channel marketing campaigns.

Benefits

• Flexible work arrangement options.
• Collaborative work environment.
• Opportunities for professional growth.
• Supportive company culture.
• Access to resources for personal development.