Program Enablement Specialist - Remote

Overview

The Program Enablement Specialist is responsible for executing program operations with accuracy, consistency, and efficiency, focusing on delivering high-quality work and supporting reliable program outcomes.

In Short

• Drive program conversions through engaging facilities, caregivers, and agencies.
• Facilitate onboarding to THB's digital submission solution.
• Educate stakeholders on processes to ensure successful program adoption.
• Execute workflows accurately and manage assigned tasks effectively.
• Maintain high levels of quality and data integrity.
• Communicate progress and risks clearly with team members.
• Participate in training and process updates.
• Demonstrate accountability and professionalism.
• Support team needs during peak periods.
• Rebuild engagement with former stakeholders.

Requirements

• Strong attention to detail and commitment to quality.
• Ability to follow processes and adapt to changes.
• Excellent verbal communication skills.
• Strong organizational skills and ability to manage workload.
• Willingness to learn new systems and tools.
• 1+ years of experience in program operations or related role.
• Bachelor’s degree in business or related field preferred.
• Experience in healthcare or aging services is a plus.

Benefits

• Flexible remote work options.
• Inclusive workplace culture.
• Opportunities for professional growth.
• Supportive team environment.
• Commitment to diversity and equity.