Account Coordinator - Remote

Overview

The Account Coordinator at The Helper Bees will support account management for enterprise level clients, building relationships and managing projects to ensure client satisfaction.

In Short

• Support account management for enterprise clients.
• Build and maintain relationships with plan partners.
• Coordinate eligibility files and monitor utilization trends.
• Ensure compliance with CMS and state regulations.
• Assist in tracking and documenting compliance requirements.
• Collaborate with internal teams to resolve issues.
• Manage client meetings and documentation.
• Analyze data for client reporting.
• Travel to client meetings as required.
• Be a key liaison between departments and stakeholders.

Requirements

• 2+ years of experience in account coordination or related roles.
• Strong written and verbal communication skills.
• Knowledge of Medicare Advantage and Long-Term Care Insurance.
• Familiarity with CMS guidelines and compliance.
• Detail-oriented with project management skills.
• Ability to analyze data and navigate multiple platforms.
• Must be able to travel as required.
• Bachelor’s degree preferred.

Benefits

• Flexible remote work options.
• Opportunity to work in a growing startup environment.
• Engagement in a mission-driven company.
• Supportive team culture that values collaboration.
• Professional development opportunities.