Remote Otter LogoRemoteOtter

Client Success Manager - Remote

Posted 1 week ago
Customer Service
Full Time
Worldwide

Overview

As a Client Success Manager at Flex Living, you will be the friendly face and trusted voice for our customers, creating exceptional experiences and building strong relationships.

In Short

  • Respond to customer inquiries via email, phone, and chat.
  • Provide clear information about services and properties.
  • Handle complaints with care and proactive solutions.
  • Create memorable experiences for clients.
  • Follow up with clients to ensure satisfaction.
  • Troubleshoot booking and property issues.
  • Gather customer feedback for continuous improvement.
  • Keep detailed records using CRM systems.
  • Track performance and contribute to team reporting.

Requirements

  • Experience in customer support or client success.
  • Excellent written and verbal communication skills.
  • Positive attitude under challenges.
  • Familiarity with CRM and support platforms.
  • Organized and proactive multitasker.
  • Empathetic with a drive to help others.

Benefits

  • Be part of a high-performance team.
  • Work in a fast-paced, growth-driven environment.
  • Opportunity to impact the rental industry.
  • Flexible working conditions.

T.F

The Flex

The Flex is revolutionizing the rental experience by making it as straightforward and convenient as online shopping. With a mission to provide tenants with flexibility and landlords with efficient property management solutions, The Flex is committed to eliminating unnecessary fees and complexities in the rental process. The company is focused on building a high-performing team of innovative thinkers dedicated to growth and excellence, fostering a culture of collaboration and continuous improvement. As they scale, The Flex emphasizes financial accuracy and compliance, ensuring a seamless experience for all stakeholders involved in the rental market.

Share This Job!

Save This Job!

Similar Jobs:

SupportYourApp logo

Client Success Manager - Remote

SupportYourApp

1 week ago

Join SupportYourApp as a Client Success Manager and manage relationships with photographers in a fully remote role.

Brazil
Full-time
Customer Service

Jobgether

Client Success Manager - Remote

Jobgether

2 weeks ago

Join Jobgether as a Client Success Manager to build and maintain strong client relationships in the sports and entertainment industry.

USA
Full-time
Sales / Business
3DR Labs logo

Client Success Manager - Remote

3DR Labs

2 weeks ago

The Client Success Manager will maintain client relationships and ensure satisfaction with services while collaborating with internal teams.

USA
Full-time
Sales / Business
Growth Troops logo

Client Success Manager - Remote

Growth Troops

3 weeks ago

The Client Success Manager ensures an exceptional client experience for a podcast production and distribution service, focusing on relationship management and operational excellence.

South Africa
Full-time
Customer Service
TechnologyAdvice logo

Client Success Manager - Remote

TechnologyAdvice

3 weeks ago

The Client Success Manager ensures client satisfaction and successful campaign execution while collaborating with various internal teams at TechnologyAdvice.

United Kingdom
Full-time
Customer Service
£40,000 - £46,000/year