Client Success Manager - Remote

Overview

The Client Success Manager role at Jobgether focuses on building long-term relationships with clients in the sports and entertainment sector, ensuring alignment between platform capabilities and client objectives.

In Short

• Act as the primary contact for a portfolio of clients.
• Identify growth opportunities and recommend strategic initiatives.
• Conduct business reviews and present actionable insights.
• Analyze usage and operational data to guide client strategies.
• Advocate for client needs internally.
• Build client advocacy through referrals and case studies.
• Travel up to 25% for client relationship building.

Requirements

• Experience in client success or account management.
• Strong analytical skills and experience with tools like Looker or Mixpanel.
• Excellent communication and relationship-building skills.
• Ability to influence product roadmaps based on client needs.
• Experience in the sports and entertainment industry is a plus.

Benefits

• Opportunity to work with a dynamic team.
• Exposure to strategic consulting and data analysis.
• Flexible work environment.
• Career growth opportunities.