Client Success Manager - Remote

Overview

Join our team as a Client Success Manager and thrive in a multicultural and multilingual environment while enjoying your home office.

In Short

• Build strong and productive relationships with photographers.
• Manage a portfolio of around 300 photographers.
• Serve as the voice of the client for the photographers.
• Maintain regular proactive communication with photographers.
• Conduct regular touch bases with photographers.
• Establish a trustworthy relationship with photographers.
• Gather feedback on service and tools.

Requirements

• Excellent English skills (C1 level).
• 1+ year experience as a Success Manager.
• Experience with HubSpot or similar CRM system.
• Background in photography-related areas.
• Enthusiastic and confident communicator.
• Able to make 15+ calls per day.
• Personal laptop/computer and stable internet connection.

Benefits

• Opportunity to work fully remotely.
• Inclusive international environment.
• Compensation in USD.
• Good bonuses for referring friends.
• Paid intensive training and probation.
• Work-life balance.
• Responsive management interested in your growth.