Bilingual Technical Support Engineer (Spanish/English) - Remote

Overview

Tenable is the Exposure Management company, supporting organizations globally to reduce cyber risk. We value our people and foster a culture of belonging and excellence.

In Short

• Position for Bilingual Technical Support Engineers (Spanish/English).
• Focus on customer support and troubleshooting.
• Prior help desk or systems administration experience preferred.
• Knowledge in Networking is essential.
• Ability to configure and support software in Windows and Linux environments.
• Opportunity for career growth into senior roles.
• Resume submissions are welcome for future opportunities.
• Work culture emphasizes collaboration and excellence.
• Position based in Mexico.
• Equal Employment Opportunity commitment.

Requirements

• Bilingual in Spanish and English (read/write/speak).
• Experience in technical support or help desk roles.
• Strong foundational knowledge in Networking.
• Ability to troubleshoot complex software issues.
• Familiarity with Windows and Linux operating systems.
• Excellent customer service skills.
• Willingness to learn and adapt.
• Team player with good communication skills.
• Passion for technology and cybersecurity.
• Must be based in Mexico.

Benefits

• Collaborative work environment.
• Opportunities for professional development.
• Supportive team culture.
• Access to industry-leading cybersecurity resources.
• Potential for career advancement.
• Commitment to diversity and inclusion.
• Flexible work arrangements.
• Participation in innovative projects.
• Competitive compensation package.
• Health and wellness benefits.