Pre-Licensed Customer Service Representative - Remote

Overview

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

In Short

• Remote position for a Pre-Licensed Customer Service Representative.
• Paid training to prepare for the State Insurance Exam.
• Support policyholders with billing questions and policy changes.
• Resolve complex consumer issues and assist first-level representatives.
• Work in a collaborative and engaging environment.
• Opportunity for career advancement within the company.
• Must be located in specific states in the USA.
• Excellent decision-making skills required.
• Comfort with desktop computer systems is necessary.
• Access to a reliable and fast internet connection for remote work.

Requirements

• 6 months customer service experience minimum.
• Over 18 years of age.
• Ability to type 25 wpm.
• High School Graduate or GED.
• Proven oral & written communication skills.
• Logical problem-solving skills.
• Availability to work various shifts.
• Organization and work prioritization skills.
• 6 months Call Center experience preferred.
• Ability to use Windows operating systems.

Benefits

• Paid Training.
• Competitive Wages.
• Full Benefits (Medical, Dental, Vision, 401k and more).
• Paid Time Off.
• Employee wellness and engagement programs.