Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of the company, assisting customers with their needs and ensuring a smooth rental experience.

In Short

• Assist customers with U-Haul products and services.
• Use smartphone-based technology for rentals.
• Inspect and maintain rental equipment.
• Prepare rental invoices and manage returns.
• Participate in ongoing training and certification programs.
• Drive forklifts and install hitches.
• Work in a supportive team environment.
• Receive on-the-job education.
• Earn bonuses for performance and completion of training.
• Ensure a safe working environment.

Requirements

• Valid driver’s license with a good driving record.
• High school diploma or equivalent.
• Ability to work in a fast-paced environment.
• Physical ability to lift and move equipment.
• Willingness to participate in training programs.
• Good communication skills.
• Customer-oriented mindset.
• Ability to work both indoors and outdoors.
• Commitment to a healthy work environment.
• Must not use nicotine products.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) savings plan and employee stock ownership.
• Gym reimbursement program.
• Life insurance and legal program benefits.
• Discounts on various products and services.
• 24-hour physician access for kids.
• Identity theft protection and critical illness insurance.
• Work-life balance initiatives.