Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of the company, assisting customers with their needs and ensuring they have a positive experience while using U-Haul products and services.

In Short

• Assist customers inside and outside a U-Haul center.
• Use smartphone-based technology to manage rentals.
• Inspect and maintain equipment.
• Prepare rental invoices and return equipment.
• Install hitches and trailer wiring.
• Participate in ongoing education through U-Haul University.
• Drive forklifts (certification provided).
• Work in a supportive team environment.
• Receive on-the-job education and training.
• Eligible for various employee benefits and bonuses.

Requirements

• Valid driver’s license with a good driving record.
• High school diploma or equivalent.
• Ability to handle physical demands of the job.
• Willingness to participate in safety training.
• Strong communication and customer service skills.
• Ability to work in a team-oriented environment.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Discounts on various products and services.
• $100 hiring bonus and $300 cash bonus for training completion.
• Life insurance and other financial protection programs.