Customer Service Representative - Remote

Overview

At NoGigiddy, we are dedicated to revolutionizing the gig staffing industry. Our mission is to provide gig workers with real-time shift opportunities, enhancing their earning potential and fostering a community where flexibility and convenience take center stage. We value our gig workers and place their needs at the forefront of our innovation efforts, consistently exploring new avenues to elevate their experience. Whether individuals are seeking a flexible side hustle or a more substantial full-time role, NoGigiddy is the ideal hub for finding the right gig.

In Short

• Act as the first point of contact for gig workers, answering inquiries and resolving issues promptly.
• Provide detailed information about our platform and services to gig workers and potential users.
• Assist users in navigating our application and connecting with available shifts.
• Document and track all customer interactions and issues in our CRM system.
• Collaborate with team members to identify recurring issues and suggest improvements to our processes.
• Maintain a positive and empathetic attitude toward gig workers at all times.
• Stay updated on industry trends and platform changes to provide accurate and timely information.

Requirements

• Strong communication skills.
• Experience in customer service or related fields.
• Ability to work independently in a remote environment.
• Familiarity with CRM systems.
• Problem-solving skills and a positive attitude.
• Knowledge of gig economy trends.

Benefits

• Competitive pay at $19 per hour.
• Flexible work schedule.
• Opportunity to be part of a passionate team.
• Contribute to improving the gig work experience.
• Access to real-time shift opportunities.