Customer Service Representative - Remote

Overview

Geeks on Site is seeking a dedicated and customer-focused Customer Service Representative to join the team this September 30th.

In Short

• Full-time, work from home position.
• Handle high volumes of customer calls.
• Provide product and service information.
• Resolve complaints and maintain customer relationships.
• Listen actively and identify customer needs.
• Follow call scripts and company guidelines.
• Escalate complex issues when necessary.
• Maintain accurate call logs.
• Multitask while navigating multiple systems.

Requirements

• Strong communication skills.
• Ability to solve problems effectively.
• Experience in customer service is a plus.
• Ability to work in a fast-paced environment.
• Familiarity with call handling procedures.

Benefits

• Work from home flexibility.
• Opportunity to work with a dynamic team.
• Potential for career growth.