Remote Otter LogoRemoteOtter

Customer Service Representative - Remote

Posted 3 days ago
Customer Service
Full Time
Worldwide
Excellent Communication Skills
Customer Support
IT Field Interest
Problem-solving
Shift Work

Overview

We are looking for a Customer Service Representative to join our team and assist our clients with exceptional customer service from the comfort of your home.

In Short

  • Full-time remote work position.
  • Respond to and resolve customer questions via chat, email, and phone.
  • Assist in onboarding and educating customers.
  • Help with technical and billing-related inquiries.
  • Act as a customer advocate for unique challenges.
  • Increase customer satisfaction through outstanding service.
  • Work in shifts with a stable schedule.
  • Passion for working with people.
  • Opportunity for career development in IT.
  • Training and onboarding provided online.

Requirements

  • Excellent communication skills in English.
  • Strong interest in developing a career in IT.
  • Readiness to learn quickly.
  • Solution-oriented mindset.
  • Ability to work in shifts.

Benefits

  • Work from home opportunity.
  • Defined promotional path.
  • Company-paid certifications for development.
  • Friendly and connected international team.

T.S

Touch Support

Touch Support is a multinational Business Process Optimization company headquartered in the United States, with a workforce of over 400 employees across the United States and Europe. The company is focused on expanding its Accounts Receivable and Accounts Payable teams to better serve its clients. Touch Support offers a fully remote work environment, emphasizing career development in finance within a dynamic and multicultural setting. The company prides itself on its effective online training and onboarding processes, making it accessible for applicants from various locations, including the Philippines.

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