Remote Otter LogoRemoteOtter

Customer Service Representative - Remote

Posted Yesterday
Customer Service
Full Time
Worldwide
$14.00 - $21.60 USD/hour

Overview

Join Liberator Medical Supply™ as a Customer Service Representative, where you will provide exceptional customer service for our urology and ostomy customers while working remotely.

In Short

  • 100% remote work from home position
  • Provide effective customer service to external customers
  • Utilize in-depth knowledge of company products
  • Process customer returns and resolve billing disputes
  • Collaborate with Sales Representatives to enhance customer experience
  • 1+ years of experience in the medical or call center industry
  • Ability to read and interpret medical supply publications
  • Knowledge of Microsoft Office Applications
  • Work some evenings, weekends, or overtime as needed
  • High School Diploma or GED required

Requirements

  • 1+ years medical industry or call center/customer service experience
  • Ability to read, analyze, and interpret medical supply publications
  • Ability to calculate figures such as discounts and percentages
  • Problem-solving skills for practical issues
  • Knowledge of Microsoft Office Applications
  • Flexibility to work evenings and weekends
  • High School Diploma or GED

Benefits

  • Up to 12 company paid holidays
  • Medical, dental, and vision insurance
  • 401(k) plan
  • Tuition reimbursement
  • Access to employee assistance programs

Davol

Davol

Becton, Dickinson and Company (BD) is one of the largest global medical technology companies dedicated to advancing the world of health. With a commitment to innovation and quality, BD designs, manufactures, and markets billions of MedTech products each year, aiming to provide transformative solutions that improve patient care. The company fosters a collaborative environment where imagination and passion drive progress, encouraging employees to learn, grow, and contribute to making the world a better place. BD values diversity and inclusion, ensuring equal opportunities for all employees while focusing on delivering impactful health solutions.

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