Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of exceptional service, assisting customers with their needs and maintaining equipment.

In Short

• Assist customers with U-Haul products and services.
• Use smartphone technology to manage rentals.
• Inspect and clean equipment on the lot.
• Prepare rental invoices and accept returns.
• Install hitches and trailer wiring.
• Drive a forklift (certification provided).
• Participate in ongoing education through U-Haul University.
• Work in a supportive team environment.
• Career stability and opportunities for advancement.
• Receive bonuses and benefits upon eligibility.

Requirements

• Valid driver’s license with a good driving record.
• High school diploma or equivalent.
• Ability to work in a physically demanding environment.
• Willingness to learn and participate in training.
• Customer-focused attitude.

Benefits

• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Gym reimbursement and other wellness programs.
• Discounts on various products and services.