Customer Service Representative - Remote

Overview

As a Customer Service Representative at Touch Support, you will assist customers with their inquiries and provide exceptional support in a remote work environment.

In Short

• Respond to customer inquiries via chat, email, and phone.
• Assist in onboarding and educating customers.
• Help with technical and billing-related questions.
• Act as a customer advocate for unique challenges.
• Enhance customer satisfaction and loyalty.
• Work from home with a stable schedule.
• Entry-level position with clear promotional paths.
• Receive valuable certifications paid by the company.
• Join a friendly international team.
• Applications must be submitted in English.

Requirements

• Excellent English communication skills.
• Passion for helping people.
• Interest in developing a career in IT.
• Ability to learn quickly.
• Solution-oriented mindset.
• Willingness to help and share knowledge.
• Ability to work in shifts.

Benefits

• Work from home.
• Learning opportunities from scratch.
• Starting salary of $660 USD gross.
• Defined promotional paths for career advancement.
• Company-paid certifications.
• Supportive international team environment.