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Pre-Licensed Customer Service Representative - Remote

Posted 2 days ago
Customer Service
Full Time
USA

Overview

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

If you are on the hunt for a career and not just another job, TP is the place for you! We want to invest in your future!

How do you become a Licensed Insurance Agent? TP offers a 5-day paid training to help you prepare for the State Insurance Exam. You read that correctly, you’ll get PAID TO STUDY!

What can you expect? TP will provide a Trainer, study materials, cover the cost and schedule your state exam!

After you pass your exam, TP will support you obtaining your license in the 50 states/territories we operate in!

In Short

  • Resolve complex consumer issues and advise first level representatives on high level issues.
  • Assist policy holders with billing questions and concerns.
  • Provide support to policy holders with any policy changes requested.
  • Paid Training for becoming a Licensed Insurance Agent.
  • Competitive Wages and Full Benefits.
  • Work in a collaborative and engaging environment.
  • Opportunity for career advancement.
  • Supportive company culture focused on employee wellness.

Requirements

  • High School Diploma or equivalent.
  • Minimum of 6 months of customer service experience.
  • Must be 18 years of age or older.
  • Ability to type at least 25 words per minute.
  • Comfortable with desktop computer systems and general knowledge of Windows-based systems.
  • Customer service and/or sales experience preferred.
  • College degree preferred but not required.

Benefits

  • Paid Training.
  • Competitive Wages.
  • Full Benefits (Medical, Dental, Vision, 401k and more).
  • Paid Time Off.
  • Employee wellness and engagement programs.

Teleperformance

Teleperformance

Teleperformance is a global leader in customer experience management and business process outsourcing, dedicated to delivering exceptional service and support to clients across various industries. With a strong emphasis on employee relations, Teleperformance aims to create a workplace where people are at the heart of the organization, fostering a culture of support and progressive practices. The company is committed to enhancing employee experience while minimizing business risks, ensuring that its HR Employee Relations division serves as a trusted source of expertise in all employee-related matters. Teleperformance operates in multiple locations, offering flexible work arrangements, including remote options, and values a diverse and inclusive workforce.

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