Licensed Customer Service Representative - Remote

Overview

Join a Fortune 100 Company as a Licensed Customer Service Representative, providing exceptional support to customers and agents in a remote role.

In Short

• Work remotely as a Licensed Customer Service Representative.
• Must hold a valid Property & Casualty or Personal Lines License.
• Provide expert assistance to agents and customers 24/7.
• Flexible shifts including weekends and holidays.
• Paid training for approximately 12 weeks.
• Responsibilities include handling inbound calls and addressing customer inquiries.
• Maintain call quality and efficiency standards.
• Utilize upselling and cross-selling techniques.
• Must have strong communication and computer skills.
• Support a team that values personal and professional growth.

Requirements

• Valid Property & Casualty or Personal Lines License.
• Associate degree or equivalent experience.
• 6 months of customer service experience preferred.
• Ability to multitask in a structured environment.
• Excellent oral and written communication skills.
• Proficient with Microsoft Office tools.
• Ability to handle confidential information.
• Strong organizational skills.

Benefits

• Comprehensive benefits package.
• Professional development opportunities.
• Inclusive workplace culture.
• Supportive environment for personal growth.
• Opportunities to make a meaningful impact.