Customer Service Representative (Licensed Vet Tech) - Remote

Overview

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

In Short

• Field customer inquiries and find innovative ways to respond.
• Connect with customers via phone/email/chat/social media.
• Calmly resolve and de-escalate issues.
• Track call-related information for auditing purposes.
• Provide feedback on call issues.
• Upsell if required.
• Must hold an active license through VTNE for Vet Tech.
• Work in a collaborative and engaging environment.
• Paid training and competitive wages.
• Full benefits including medical, dental, and vision.

Requirements

• High School Diploma or equivalent.
• Minimum of 6 months of customer service experience.
• Ability to type at least 30 words per minute.
• Comfortable with desktop computer systems.
• Customer service and/or sales experience preferred.
• Hold active license for Vet Tech through VTNE.

Benefits

• Paid Training
• Competitive Wages
• Full Benefits (Medical, Dental, Vision, 401k)
• Paid Time Off
• Employee wellness and engagement programs