Administrative Assistant - Remote

Overview

We’re looking for a proactive and highly organized admin to support our Director of Operations and Operations Manager with daily operational and administrative tasks.

In Short

• Provide administrative support to the Director of Operations and Operations Manager
• Maintain and organize shared trackers, client orders, projects and documentation
• Assist with invoice creation and updates (QuickBooks experience preferred)
• Draft and manage professional email communication with clients and partners as needed
• Support wholesale order management, including order entry, shipment tracking, and issue resolution
• Enter marketing orders and ensure timely processing and accuracy into our WMS
• Coordinate with Warehouse/3PL for shipping docs, packing slips, labels, and box dimensions
• Assist with retailer product forms and sample requests as needed
• Ensure all records and systems are accurate and up to date (Google Sheets, Monday.com, NuORDER, QuickBooks)

Requirements

• Ability to thrive in a fast-paced environment
• Self-sufficient and able to work independently while staying aligned with team goals
• Advanced English with excellent written and verbal communication skills
• Strong attention to detail and organizational skills
• Proficiency in Google Suite (Excel/Sheets in particular)
• QuickBooks experience strongly preferred
• Experience with Shopify, NuORDER, QuickBooks

Benefits

• Flexibility in work hours and location, with a focus on managing energy rather than time.
• Access to online learning platforms and a budget for professional development
• A collaborative, no-silos environment, encouraging learning and growth across teams
• A dynamic social culture with team lunches, social events, and opportunities for creative input
• Health insurance
• Leave Benefits